【CMA词汇每日一贴】Balanced Scorecard

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Balanced Scorecard    ：    An approach using multiple measures to evaluate performance, including financial measures, and the non-financial measures of customers, internal business processes, and learning and growth.

平衡记分卡   ：     运用多种指标评估绩效的方法，其中包括财务指标以及客户、内部业务流 程和学习与成长等方面的非财务指标。